Emotional Intelligence & Providing Exceptional Customer Service!
Many repeat customers return because of the kindness and exceptional service that they receive. However, some customers often do not return when they feel they have just been sold a product without relationship. This seminar reveals the key practices that are necessary for the “Ultimate Customer Service Experience.”
You will be provided with practical relational tools that you can store in your personal toolbox which can be utilized based upon the specific customer service situation. The key takeaway will be, “Serving others without Reservation.” Embracing this key concept will maximize customer satisfaction and empower the customer with knowledge of your product while creating future sale’s opportunities.”